Please find below the mail sent by Paperclip. No action has been taken up to follow something initiated and proposed by Paperclip.
Hi Rahu,
I am very sorry for this inconvenience. This is highly unusual given that Parcelforce 24 is reliable next day delivery.
After checking the tracking link, it appears that the package has not made it past the hub yet - this could be for a number of reasons, particularly the backlog of deliveries caused by the series of postal strikes that we are in the middle of.
It would be expected that the package would arrive tomorrow. There will be some compensation from Parcelforce for the delay (£20 I believe), which I am willing to pass on to you once it arrives - this can take up to 28 days. Would this be OK?
In the meantime I can only apologise for this! The package is with Parcelforce and 'on the way to the delivery hub' and so this situation is somewhat out of my control at this present moment.
Best regards,
Rich
Fast delivery and great customer service. I will definitely recommend to others. :)
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